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Continue shoppingThis policy outlines processing times, delivery estimates, tracking, and fulfilment information to ensure a clear and transparent shipping experience.
After placing your order, you will receive a confirmation email. Please allow 1–3 business days for order processing. Once your order has been dispatched, you will receive an email with tracking information so you can follow your parcel to its final destination.
If you need to change or cancel your order, please contact info@isadora-london.com as soon as possible. Orders can only be changed or cancelled before dispatch. Once an order has been dispatched, changes and cancellations are no longer possible.
To offer a wider and carefully curated collection, Isadora London works with a network of international production and fulfilment partners.
Orders may be prepared and dispatched from different locations depending on the item, availability, and quality control requirements. This includes facilities within Europe and selected international production regions known for their expertise in garment manufacturing.
All items are shipped using tracked delivery services and handled with the same quality standards, regardless of dispatch location.
Once dispatched, orders are typically expected to arrive within 6–13 business days. Delivery times are estimates and may vary due to factors outside our control, such as courier delays, weather conditions, customs procedures, and peak seasonal traffic.
Note: Delivery estimates are provided in business/working days and do not include our 1–3 business day processing time.
| Region | Estimated Delivery | Tracking Available | Shipping Fee |
|---|---|---|---|
| UK & Europe | 6–13 business days | ✓ | Free |
| US, Canada, Australia | 8–14 business days | ✓ | Free |
| Rest of World | 10–15 business days | ✓ | Free |
While we aim to deliver within the estimated timeframes provided, we cannot guarantee delivery by specific dates or events (such as weddings, holidays, or celebrations).
If your order is time-sensitive, we strongly recommend contacting us prior to purchase at info@isadora-london.com so we can advise based on current delivery conditions.
Isadora London offers free tracked shipping on all orders. Tracking details are provided once your order has been dispatched.
By placing an order with Isadora London, you confirm that you have read and understood this Shipping Policy and our Terms and Conditions, including our processing times and estimated delivery windows.
Tracking is provided for all orders. You will receive your tracking link via email once your order has been dispatched.
Customers are responsible for ensuring that the shipping address entered at checkout is correct. If you notice an error, please contact info@isadora-london.com as soon as possible. If an order has already been dispatched, we may be unable to change the delivery address.
Isadora London aims to provide a reliable and transparent delivery experience. If you have any questions about shipping or delivery, please contact us at info@isadora-london.com.
