Privacy policy

Privacy Statement Isadora London

This is the privacy statement of Isadora London (hereinafter: Isadora London). This document explains how Isadora London handles the processing of your personal data. We commit to processing your personal data with the utmost care.

Obtaining Personal Data

When you use the services of Isadora London, you provide certain personal data, or personal data may be obtained from you in the context of the agreement. Personal data refers to any information relating to an identified or identifiable natural person.

Categories of Personal Data

Isadora London processes the following categories of personal data:

• Contact and Identification Details: Name, address, location data, telephone number, email address.
• Company Information: Company name, VAT number, Chamber of Commerce number.
• Delivery Information: Alternative delivery address.
• Financial Data: Payment-related information.
• Account Information: Username and password.
• Other Personal Data: Any other personal data you provide.

Purpose of Processing

The personal data collected by Isadora London will be used for the following purposes:

• To contact you regarding the services you have purchased and their execution.
• To perform our services.
• To improve our services.
• To facilitate payment transactions.
• To comply with legal obligations.
• To conduct marketing and communications, including improving our website by analyzing visitor behavior.
• To send newsletters.
• To share data with third parties as necessary for service provision.

Basis for Processing

The processing of personal data is based on the following principles:

1. Legal obligation
2. Performance of the agreement
3. Obtained (explicit) consent from the data subjects
4. Legitimate interest

Isadora London processes only the data deemed necessary for improving our services and handles your personal data with care. Your personal data may also be processed through the website www.isadora-london.com if you have provided your consent.

Necessity of Processing

The processing of your personal data is essential for delivering our services. The services offered by Isadora London cannot be fully executed without processing your personal data. If explicit consent is required for specific purposes related to personal data, you must provide this consent separately.

Automated Decision-Making

Automated decision-making may occur through computer systems and/or programs without human intervention. The data subject is solely responsible for the data provided, which is used during automated decision-making. If the data is incorrect or incomplete, any resulting damage is at the expense of the individual concerned. This includes non-execution of agreements or non-timely or incorrect execution.

Retention Period

Isadora London retains processed personal data in accordance with relevant laws and regulations. If longer retention is required by law, personal data will be kept longer in compliance with these requirements. All obtained personal data will not be retained longer than strictly necessary.

Processing by Third Parties

Isadora London shares personal data with third parties only when necessary for executing an agreement and to comply with relevant laws and regulations. No personal data is sold. If required by law, Isadora London may be obligated to share personal data with third parties. Processing agreements will be established when sharing personal data. The third parties with whom personal data may be shared include:

• Payment Provider: For executing agreements. Processed data includes financial data.
• Accountant: For executing agreements. Processed data includes contact and identification details and financial data.
• Software Suppliers: For executing agreements. Processed data includes contact and identification details.
• Website Administrator: For executing agreements. Processed data includes contact and identification details.
• Engaged Third Parties: For executing agreements. Processed data includes contact and identification details.

Security of Personal Data

Isadora London takes the protection of your personal data seriously. We implement appropriate technical and organizational measures to ensure a level of security suitable for the risks involved, considering the state of the art, implementation costs, and the nature, scope, context, and purposes of processing.

Younger than 16 Years Old?

If you are a minor (under the age of 16), you may only consent to the processing of your personal data with the approval of a parent or legal guardian. It is important that your parent(s) or guardian read this statement. They can also exercise your rights regarding the personal data you provide, including the right to object to the processing or the right to access and correct your data.

Rights of Data Subjects

As a data subject, you have the following rights:

• Right of Access: You have the right to confirm whether your personal data is being processed and access that data.
• Right to Rectification: You have the right to request the correction and completion of inaccurate data.
• Right to Erasure: You have the right to request the deletion of your personal data without undue delay.
• Right to Restriction of Processing: You can request the restriction of processing your personal data.
• Right to Data Portability: You can request your personal data in a structured, commonly used, and machine-readable format and can request direct transfer to another party.
• Right to Object: You can object to the processing of your personal data based on your particular situation, including profiling. Isadora London will cease processing unless compelling legitimate grounds exist.

Complaints

If you have a complaint about how Isadora London handles your personal data or wish to exercise any of the rights mentioned above, you can contact us via the website or by email at info@isadora-london.com. To ensure your request is valid, we may ask you to provide a copy of your ID. You may redact your photo and the MRZ (strip with numbers at the bottom) for privacy protection. Isadora London will respond to your request as soon as possible, but no later than four weeks. You can also file a complaint with the Dutch Data Protection Authority, the competent enforcement authority. You can contact them via this link: Dutch Data Protection Authority.

Changes to the Privacy Statement

Isadora London may amend this privacy statement at any time. The most recent version will be published on the website. Please check the website regularly for updates. If changes to the privacy statement affect how Isadora London processes your previously collected data, we will notify you via email.

This version was last adopted on 31 January 2024.

---

Cookie Statement

This is the cookie statement of Isadora London (hereinafter: Isadora London), registered with the Chamber of Commerce under number [insert number] and with its registered office at [insert address]. This document explains how Isadora London handles cookies and their use.

The Use of Cookies

Isadora London’s website uses cookies. A cookie is a small file sent along with pages of this website and stored by your browser on your device. The stored information can be sent back to our servers during your next visit.

Cookies are crucial for the proper functioning of our website. They also allow us to improve user experience based on anonymous visitor input.

Types of Cookies and Purpose

Isadora London uses technical and functional cookies to optimize the website. Cookies are small text files sent with a website visit to enhance user experiences. We can store cookies on your device if they are strictly necessary for website usage. Other types of cookies require your consent. We recommend accepting cookies to ensure website user-friendliness. Visitors to the website can opt in for cookie usage.

Functional Cookies: These cookies ensure that the website operates properly. Since they do not affect privacy, there is no need to ask for permission. They store settings like browser preferences for optimal viewing.

With your permission, we place tracking cookies to monitor page visits and build a profile of online behavior. This profile is not linked to your name, address, or email but is used to tailor advertisements to you.

Google Analytics cookies may also be placed for analytical purposes. We do not retain information that identifies you personally. Google Analytics may be required by law to provide access to this data, which may include information on a natural person. For inquiries, please contact us at info@isadoralondon.com.

Use of Social Media

Isadora London’s website uses third-party cookies to optimize functionality. Cookies may be set by third-party services displayed on the site, including Google Analytics and social media platforms (LinkedIn, Facebook, Twitter). The use of cookies by these third parties is subject to their respective privacy and cookie policies. When clicking a social media button on our website, a cookie will be placed by the respective social media entity, allowing it to recognize your IP address when sharing articles. For details on these cookies and related data, please refer to the privacy statements of those parties.

Browser Settings

If you do not want websites to place cookies on your device, you can adjust your browser settings. You will receive a warning before a cookie is placed, requiring your permission. If you do not provide this, the website may not function properly. Adjust your browser’s privacy settings to refuse all cookies or delete previously placed cookies.

This cookie statement does not apply to third-party websites linked to our site. We cannot guarantee that these third parties will handle your personal data reliably or securely. We recommend reading their privacy statements before using their services.

Changes to the Cookie Statement

Isadora London can change this cookie statement at any time. The latest version will be published on our website, so please check regularly.

---

Disclaimer for Website

By using the website, you agree to this disclaimer. Isadora London reserves the right to change the content of its website and/or this disclaimer at any time without informing customers and/or users. While we strive to compile content with the utmost care, we cannot guarantee completeness or accuracy.

Isadora London does not accept any liability for damages arising from the use of its website or from any information provided via this website. Users are fully responsible for any reliance on the content of this website.

Links to Other Websites

The website may contain links to third-party websites. These links are provided solely for user convenience. Isadora London does not endorse or verify the content of these external sites and accepts no responsibility for the information provided there. Accessing these links is at the user's own risk.